๐Ÿš€ Updates

Latest changes and updates to Profile Rankings

15 September 2023

Rating breakdowns by review source

โš™ Improved

New

From today customers can see a breakdown of the ratings between specific review sources connected to the platform. This will give customers a clearer picture of the rating split between 1-5 stars.

No votes yet

12 September 2023

See latest reviews at a glance

โš™ Improved

New

From today customers will be able to see the latest review activity directly on the dashboard.

No votes yet

09 September 2023

Popup widget close option not shown

๐Ÿ›  Fixed

New

On mobile and tablet devices the ability to close the popup widget was not available by default and only worked on desktop/laptop devices.

This has now been fixed.

No votes yet

05 September 2023

Agoda review source added

๐Ÿ’ช Added

New

You can now sync reviews from Agoda

Vote on which review sources we should add next by clicking here

No votes yet

04 September 2023

HomeAdvisor review source added

๐Ÿ’ช Added

New

You can now sync reviews from HomeAdvisor

Vote on which review sources we should add next by clicking here

No votes yet

02 September 2023

Delay email campaigns

โš™ Improved

New

User-Inspired Enhancement: Email Campaign Delays Unveiled!

In response to user feedback, we've rolled out email campaign delays, giving you a single-setting control over when those emails hit the road. Fear not, the "Send Invites" button still operates independently for finer control.

This nifty setting seamlessly applies when adding new customers, importing them, or via the API. And don't worry โ€“ you can still exercise your override power if you want to dance to your own timing. Let the precision in email campaigns begin! ๐Ÿ“งโฐ

No votes yet

31 August 2023

Send review request invites on demand

โš™ Improved

New

Revamped Invite Process: Modal Magic Unleashed!

Guess what? The "Send Invite" button in the top navigation has undergone a transformation. Now, instead of whisking you off to the customer lists page, it opens up a sleek modal right on the spot.

And that's not all โ€“ sending review requests through this method now has a bonus feature. You can use it to fire off requests instantly, bypassing the schedule or even if the campaign is currently taking a pause. It's the express lane for your review requests! ๐ŸŒŸ๐Ÿ“จ

No votes yet

27 August 2023

Delay review requests

โš™ Improved

New

Introducing Review Request Delays: Time at Your Command!

Exciting news โ€“ now you have the ability to postpone review requests when adding a customer to a list or when firing off review requests via the API. Don't worry about schedules; the delay aligns with your campaign's set times. If the delay extends beyond the scheduled period, rest assured the request will be sent at the next available slot in the campaign. Time, meet your match! โฐ๐Ÿš€

No votes yet

24 August 2023

Takeaway.com review source added

๐Ÿ’ช Added

New

You can now sync reviews from:

Belgium
Luxembourg
Bulgaria

Vote on which review sources we should add next by clicking here

No votes yet

23 August 2023

OpenAI ChatGPT Improvements to review responses

๐Ÿ›  Fixed

New

We have now added support for empty reviews, if we have the reviewers name that will be included automatically within the prompt as well as the star rating. We have also fixed an issue with longer reviews that were sometimes not generated correctly.

No votes yet

12 August 2023

Unable to create/update custom sources

๐Ÿ›  Fixed

New

Recently a bug was introduced which stopped users from being able to create or update custom sources. This error has now been fixed.

No votes yet

04 August 2023

Customise the opt-in page

โš™ Improved

New

Customization Galore for Opt-In Pages!

Starting today, you have the power to tailor the opt-in page to meet diverse requirements. Picture this: you can now tweak the description and choose the specific data fields you want to collect.

This opens up a world of possibilities, especially for customer-facing opt-in pages. Get ready to create a tailored experience! ๐ŸŽจ๐Ÿ“‹

No votes yet

30 July 2023

Employee QR support added for collect forms

๐Ÿ’ช Added

New

Introducing Employee QR Assistance for Collect Forms!

Now, your customers can keep tabs on who's racking up those reviews for their business. In the app, we've dubbed this feature "referrals," recognizing its versatility beyond just employees.

Ready to dive in? Click "install" or share on a collect form, then hit the "Add Referrer" button to kickstart the tracking.

For the nitty-gritty details, check out the stats on the dashboard under your customer's account. Let the review tracking adventure begin! ๐Ÿ“Š๐Ÿ‘ฅ

No votes yet

26 July 2023

Automatically redirect to review sites

โš™ Improved

New

From today users will be automatically redirected to leave a review on the selected review site if only one review site was selected for the collect form.

No votes yet

25 July 2023

Facebook review source added

๐Ÿ’ช Added

New

You can now sync reviews from Facebook

Vote on which review sources we should add next by clicking here

No votes yet

22 July 2023

Deliveroo review source added

๐Ÿ’ช Added

New

You can now sync reviews from:

Deliveroo UK
Deliveroo France
Deliveroo Belgium
Deliveroo Ireland
Deliveroo Italy

Vote on which review sources we should add next by clicking here

No votes yet

21 July 2023

Review tag support added

โš™ Improved

New

From today you or your customers can tag reviews.

Review tags are useful to filter reviews by a specific set of tags or you can use them to only show reviews that have certain tags associated with them.

To get started select the reviews you would like to tag and then under Bulk actions click tags.

No votes yet

19 July 2023

Capterra review source added

๐Ÿ’ช Added

New

You can now sync reviews from Capterra

Vote on which review sources we should add next by clicking here

No votes yet

16 July 2023

OpenTable review source added

๐Ÿ’ช Added

New

You can now sync reviews from OpenTable

Vote on which review sources we should add next by clicking here

No votes yet

12 July 2023

Legelisten review source added

๐Ÿ’ช Added

New

You can now sync reviews from Legelisten.no

Vote on which review sources we should add next by clicking here

No votes yet

11 July 2023

Mindbody review source added

๐Ÿ’ช Added

New

You can now sync reviews from mindbody

Vote on which review sources we should add next by clicking here

No votes yet

07 July 2023

OpenAI - ChatGPT Support

โš™ Improved

New

From today your customers can reply to reviews with the power of OpenAI.

No votes yet

03 July 2023

Apple App Store review source added

๐Ÿ’ช Added

New

You can now sync reviews from Apple App Store

Vote on which review sources we should add next by clicking here

No votes yet

18 June 2023

Apple Podcasts review source added

๐Ÿ’ช Added

New

You can now sync reviews from podcasts.apple.com

Vote on which review sources we should add next by clicking here

No votes yet

14 June 2023

VRBO review source added

๐Ÿ’ช Added

New

You can now sync reviews from www.vrbo.com

Vote on which review sources we should add next by clicking here

No votes yet