🚀 Updates

Latest changes and updates to Profile Rankings

23 January 2024

ChatGPT Upgrade

⚙ Improved

New

Upgrade Complete: OpenAI ChatGPT Integration Now Supports Latest Models!

Exciting news – we've wrapped up the upgrade for our OpenAI ChatGPT integration. You're now free to harness the power of the latest supported models, including ChatGPT 4 and 3.5.

For those currently using text-davinci-003 or similar models, keep an eye out for an email from OpenAI. These models are bidding farewell, so it's time to usher in the new era by updating your models. Stay ahead of the curve! 🚀🤖

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19 December 2023

PatientConnect365 Review Source Added

💪 Added

New

You can now sync reviews from PatientConnect365

Vote on which review sources we should add next by clicking here

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08 December 2023

Social Share

💪 Added

New

Unveiling a Creative Edge: Share Reviews with Stylish Social Images!

Exciting news on the horizon – now users can showcase their reviews in a whole new light! Introducing an easy-to-use image designer for crafting beautiful social images.

Ready to dive in? Head to your reviews page and hit that share button to kickstart your creative journey! 🎨🌟

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30 November 2023

Italian Language Support

💪 Added

New

We have now added the Italian language to the platform.

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27 November 2023

Badge Widget

💪 Added

New

A new badge widget has been added to the widget builder. When clicking on the badge a slide over review panel will appear.

To get started go to Social Proof -> Widgets

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25 November 2023

Float Widget Hide Stats

⚙ Improved

New

The float widget can now be hidden. Useful on mobile devices and the setting will be cached for 24 hours.

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24 November 2023

Booksy Review Source Added

💪 Added

New

You can now sync reviews from Booksy

Vote on which review sources we should add next by clicking here

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23 November 2023

Review Reply ChatGPT Language Support

⚙ Improved

New

Replying to reviews via ChatGPT has been improved to handle non-English languages better when the reviewer leaves a review without a message.

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12 November 2023

Default Avatars Updated for Reviews

⚙ Improved

New

Maintaining Consistency: Avatars for Reviews Without Author Names and Images!

Sometimes, reviews might be missing the author's name and a profile image. No worries! In those cases, we've got it covered – a random (unique) avatar will step in to keep things consistent when displayed within widgets. Consistency is the name of the game! 🔄🌟

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07 November 2023

Send Invites Button - SMS Support

⚙ Improved

New

Review requests via SMS can now be sent via the back office using the "Send Invites" button.

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03 November 2023

Affiliate Program Launched

💪 Added

New

We are excited to announce the launch of our affiliate program. This can be a new source of monthly revenue for any new customers you refer to us. Each month we will share the revenue with you for the lifetime of that customer.

To join our affiliate program, click here. It will take you less than 5 minutes.

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23 October 2023

TripAdvisor Direct Reply URL(s)

⚙ Improved

New

When responding to a review from TripAdvisor the URL(s) will now go directly to the exact section in the TripAdvisor back office.

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19 October 2023

Automate Review Requests via BCC

💪 Added

New

Revolutionizing Review Requests: Automated and Effortless!

Exciting times ahead – we're thrilled to introduce a new method for sending review requests to customers. Say goodbye to the manual hassle, as starting today, it's all about full automation through email.

Curious about the BCC field?

BCC, aka blind carbon copy, is the superhero here. It conceals the recipient's email address. Use it to send a copy of the email to ProfileRankings. We'll work our magic, parsing the original recipient(s) and scheduling an invitation based on your rules. Seamless automation, here we come! 🚀📧

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12 October 2023

Simplified Email & SMS Campaigns

⚙ Improved

New

Revamped and Unified: Email & SMS Campaigns!

Exciting news – the email & SMS campaigns have undergone a makeover! No more hassle of creating separate customer lists – we've seamlessly merged them right into the campaigns. Now, you can effortlessly manage customers, opt-ins, and reminders directly within the campaign interface. Simplifying the game! 🌐📧

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05 October 2023

Houzz review source added

💪 Added

New

You can now sync reviews from Houzz

Vote on which review sources we should add next by clicking here

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30 September 2023

RateMDs review source added

💪 Added

New

You can now sync reviews from RateMDs

Vote on which review sources we should add next by clicking here

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29 September 2023

Healthgrades review source added

💪 Added

New

You can now sync reviews from Healthgrades

Vote on which review sources we should add next by clicking here

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27 September 2023

Google deep link support

⚙ Improved

New

Exciting News: Automatic Deep Links for Google Reviews in Collect Forms!

Get ready for a game-changer – collect forms are now equipped with automatic deep links for Google reviews.

But what's a deep link, you ask?

A deep link is a special URL tailored for Android and iOS devices. It opens up the native application if it's already installed on the user's device. This is a boon since users are often logged into the app, making them more likely to leave a review without the hassle of re-logging in.

And here's the magic touch – if the system detects the app isn't installed, it gracefully falls back to the normal redirect URL via the browser.

Wondering how to enable deep links?

For all new collect forms, it's a breeze – enabled by default, no action required. For existing forms, just ensure the deep link setting under the distribution tab is switched on, and click save. Note: for existing forms, a save click is needed for the magic to kick in.

Hold tight – we're cooking up plans to introduce deep links for other review sources like Facebook in the future! Stay tuned! 🚀📱

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26 September 2023

Doctify review source added

💪 Added

New

You can now sync reviews from Doctify

Vote on which review sources we should add next by clicking here

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23 September 2023

SMS campaign logs

⚙ Improved

New

From today users can see the status of the SMS review requests by clicking on the logs button on the campaign. For example, if a customer runs out of credits this will be shown under the message column.

In future updates, we will include the ability to retry failed review requests.

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22 September 2023

SMS automatic URL shortener support

⚙ Improved

New

From today placeholder URLs will be automatically shortened to reduce the size of SMS messages and help avoid higher costs when sending review requests via SMS.

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20 September 2023

Email campaign logs

⚙ Improved

New

From today users can see the status of the email review requests by clicking on the logs button on the campaign. For example, if a customer runs out of credits this will be shown under the message column.

In future updates, we will include the ability to retry failed review requests.

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18 September 2023

Zomato review source added

💪 Added

New

You can now sync reviews from Zomato

Vote on which review sources we should add next by clicking here

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17 September 2023

Better Business Bureau review source added

💪 Added

New

You can now sync reviews from BBB

Vote on which review sources we should add next by clicking here

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17 September 2023

Getagent.co.uk review source added

💪 Added

New

You can now sync reviews from GetAgent

Vote on which review sources we should add next by clicking here

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